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MONOGRAMMING INSTRUCTIONS - PLEASE READ AND FOLLOW CAREFULLY
1. CHOOSE YOUR FONT FROM CHOICES BELOW AND CLICK ON CHOOSE OPTIONS - UMBRELLAS AVAILABLE IN CURLZ FONT ONLY. CHOOSE YOUR COLOR FROM THE COLOR CHART ABOVE AND FROM THE OPTION BUTTON UNDER FONTS.
2. PLACE YOUR NAME OR INITIALS TO BE MONOGRAMMED ON ITEM IN THE CUSTOMER COMMENT SECTION AT CHECK OUT - UP TO 10 LETTERS ONLY - PLEASE CONTACT CUSTOMER SERVICE FOR LONGER NAMES.
3. PLACE ANY SPECIAL INSTRUCTIONS CONCERNING MONOGRAMMING (CAPITAL OR LOWER CASE LETTERING, PLACEMENT ON BAG, SIZE, ETC) IN CUSTOMER COMMENT SECTION UPON CHECKING OUT. IN THE ORDER YOU WISH THE LETTERS TO APPEAR!! THEY WILL BE PLACED AS YOU PLACE THEM IN YOUR INSTRUCTIONS.
UNLESS OTHERWISE NOTED ALL INITIAL MONGRAMMING WILL BE PLACED IN FORMAL FORMAT ON THE ITEM - THIS MEANS THE CENTER LETTER WILL BE LARGER THAN THE OTHER 2 LETTERS - AND ALL NAMES WILL BE 1ST LETTER UPPER CASE AND THE REST LOWER CASE.
PLEASE REPEAT THESE STEPS WITH EACH ITEM YOU WISH TO HAVE MONOGRAMMED AND STATE WHICH ITEM THE INSTRUCTIONS RELATE TO IN THE CUSTOMER COMMENT SECTION WITH INSTRUCTIONS.
ANY QUESTIONS CONCERNING MONOGRAMMING MAY BE DIRECTED TO CUSTOMER SERVICE DURING NORMAL BUSINESS HOURS AT
(256) 247-0566
OR VIA EMAIL
FACTORYDIRECTPURSES@YAHOO.COM
MOST ITEMS CAN BE MONOGRAMMED. HOWEVER IF YOU HAVE ANY QUESTIONS FEEL FREE TO ASK.
PLEASE READ AND UNDERSTAND THE FOLLOWING:
MONOGRAMMED ITEMS CAN TAKE UP TO 7 BUSINESS DAYS TO FINISH AND CAN ADD UP TO THIS AMOUNT OF TIME TO YOUR SHIPPING.
MONOGRAMMED ITEMS ARE NOT RETURNABLE - BE SURE YOUR INSTRUCTIONS ARE CORRECT AND EXACTLY AS YOU WISH IT TO APPEAR ON THE ITEM.
FACTORY DIRECT PURSES AND ACCESSORIES ASSUMES NO RESPONSIBILITY FOR ITEMS THAT ARE MONOGRAMMED INCORRECTLY DUE TO A CUSTOMER'S ERROR. PLEASE DOUBLE AND TRIPLE CHECK YOUR INFORMATION PROVIDED PRIOR TO SENDING YOUR ORDER!
ALL MONOGRAMMING CHOICES MUST BE PRESENTED TO US IN THE FORM OF COMMENTS IN THE CUSTOMER COMMENT SECTION OR VIA EMAIL. WE MUST HAVE YOUR PERSONALIZAION REQUEST IN WRITING PRIOR TO PERSONALIZATION. MONOGRAMMING REQUESTS VIA TELEPHONE WILL NOT BE HONORED UNTIL WRITTEN CONFIRMATION IS RECEIVED.
ALL MONOGRAMMING CHARGES THAT MUST BE MANUALLY SUBMITTED DUE TO CUSTOMER NOT MAKING SELECTIONS WHEN PLACING ORDER WILL BE SUBJECT TO A $2.00 SERVICE FEE FOR ADDITIONAL TRANSACTION.
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