PLEASE NOTE THE POSTED DEADLINES FOR CHRISTMAS DELIVERY
DEADLINE FOR CHRISTMAS DELIVERY - DECEMBER 16, 2011
DEADLINE FOR COMELY CHRISTMAS DELIVERY - DECEMBER 14, 2011
DEADLINE FOR MONOGRAMMING CHRISTMAS DELIVERY - DECEMBER 15, 2011
THESE ARE FOR NORMAL DELIVERY WITHOUT RUSH PROCESSING/SHIPPING CHARGES - ALL DEADLINES END AT CLOSE OF BUSINESS DAY (6:00 PM)
THANK YOU AND HAPPY HOLIDAYS!
SHIPPING POLICIES:
ALL CUSTOMERS ARE REQUIRED TO PAY SHIPPING UNLESS OTHERWISE NOTED - OUR PRICES ARE CHEAPER THAN MOST BUSINESSES DUE TO THE FACT WE DO NOT PAD OUR PRODUCT PRICES WITH THE COST OF SHIPPING - THEREFORE IT IS A REQUIRED PAYMENT FOR EACH CUSTOMER
ATTENTION: LOCAL PICK UP IS BEING OFFERED FOR CUSTOMERS WHO LIVE WITHIN A 20 MILE RADIUS OF FACTORY DIRECT PURSES AND ACCESSORIES LLC. PLEASE DO NOT CHOOSE LOCAL PICK UP IF YOU RESIDE FURTHER THAN STATED. NO EXCEPTIONS!
-
Orders are downloaded into our processing system at the close of business the day of order placement. Any order that is placed after close of business will download on the following business day. All Friday, Saturday and Sunday orders are considered weekend orders and will download at the close of business on Monday.
-
Please allow up to 7 business days for orders to process and ship. Back ordered items could delay the shipping process and please be aware that Comely Handbags and accessories could add up to 7 business days to processing due to high risk sell out of items. It is possible for items to show in stock when inventory does not support the number. This is due to stock reduction on special order sales, trade shows and wholesale customers. We also maintain a running stock on items available for shipping from supplier within a 24 hours time frame due to being sold out.
-
All orders are filled in the exact order they are received. No customer is placed ahead of another. If the item you ordered is out of stock you will be notified within 7 business days via email and asked to choose a substitution or request a refund. Please check your spam often as business mail sometimes will fall into the spam folder automatically. We assume no responsibility for notifications left unopened in spam folders or deleted by email boxes due to being deemed as spam. Factory Direct Purses will issue a full refund for item ordered if unable to deliver product to you. No questions asked. Any order cancelled prior to the time frame allowed for back ordered items to fill will be subject to a 25% cancellation fee.
-
We do not hold a large order for a single item. We will ship your order to you and the unavailable item will ship when restocked at our expense.
-
We ship via USPS Priority on all packages unless considered too heavy or oversized. All oversized packages are shipped via UPS ground service. We do not accept any responsibility for the number of days these companies take to deliver packages.
-
You will receive a shipping confirmation once the item leaves our business. This will contain your shipping information - method of shipping and tracking number. The confirmation will be sent after close of business on the day item was shipped. Please allow up to 24 hours for tracking information to be displayed on the shipping companies website. Tracking information is dependant on the shipping company (USPS or UPS) scanning the packages during transport and at all destination stops. Factory Direct Purses and Accessories does not control the shipping company or their employees once the item leaves our business. Therefore we can not control the tracking information that is put or not put into the system for viewing. Please notify shipping company with any reports of failure to enter proper data to the tracking number we provide.
-
We do not ship Express unless requested by customer. Additional fees for Express shipping must be paid by customer prior to shipping. A SERVICE CHARGE OF $5.00 APPLIES TO ALL EXPRESS PACKAGES AND CUSTOMER IS RESPONSIBLE FOR ADDITIONAL SHIPPING CHARGES! NO EXCEPTIONS!
-
We do not blind drop ship. All items shipped to a different address than billing are shipped with invoice and return policies enclosed. Customer may opt for a gift invoice in the customer comment section. This invoice does not show price, but all ordering information and return information will be included.
-
Items are shipped to the address provided under the “ship to” section of check out by the customer. Please make sure address provided is correct. We use automated label printing and address will print exactly as entered at check out. We assume no responsibility for packages that are lost or delivered incorrectly due to incorrect addresses. Nor do we accept responsibility for items delayed in shipping due to incorrect addresses entered by customer. Shipping costs to resend an item returned to our company due to a misquoted address will be the responsibility of the buyer prior to item being reshipped. Please check addresses and spelling carefully for mistakes prior to submitting orders!
-
We happily ship to PO Boxes and APO/FFO Boxes without any additional charges.
-
We offer International shipping. All International packages are shipped via USPS International Priority. Large packages are shipped via UPS International. Set shipping calculator will charge basic International shipping. It is possible that, depending on your location, you could have a separate shipping billing for International packages. International rates are higher and Factory Direct Purses will assume no cost of International shipping. We are not responsible for custom fees or any additional fee encountered from International packages. We do not ship items as “gifts” as this is against the law and not the policy of our company. All International packages are shipped with the value of item enclosed clearly displayed on custom forms. All International packages are charged a $5.00 service fee - added in the shipping costs - for the additional time taken to ship and number of forms required by customs to be completed prior to shipping from our company.
ALL SHIPPING RATES ARE CHARGED VIA FLAT RATE BY TOTAL AMOUNT OF PURCHASE AND NOT BY LOCATION OR ZIP CODE. PLEASE BE AWARE THAT ALL SHIPPING RATES INCLUDE A $5.00 PROCESSING/HANDLING FEE THAT IS ADDED INTO THE TOTAL SHIPPING THAT YOU PAY.
EXAMPLE: 9.99 SHIPPING COSTS = 4.99 SHIPPING + 5.00 PROCESSING/HANDLING FOR A TOTAL OF 9.99.
RATES ARE AS FOLLOWS:
DOMESTIC RATES:
0.01 - 10.00..................................5.99
10.01 - 25.00................................9.99
25.01 - 50.00...............................11.99
50.01 - 75.00...............................15.99
75.01 - 100.00.............................20.99
100.01 - 150.00............................25.99
150.01 - 250.00............................35.99
250.01 - 350.00............................45.99
350.01 - 1500.00...........................55.99
OVER $1500.00 IS SUBJECT TO ADDITIONAL COSTS BY LOCATION AND WEIGHT
INTERNATIONAL RATES
0.00 - 25.00.................................29.98
25.01 - 75.00................................34.98
75.01 - 100.00..............................39.98
100.01 - 150.00.............................45.99
150.01 - 250.00.............................55.99
250.01 - 350.00.............................65.99
350.01 - 450.00.............................75.99
450.01 - 550.00.............................85.99
550.01 - 1500.00...........................95.99
ALL INTERNATIONAL PACKAGES ARE SUBJECT TO SECOND BILLING DEPENDING ON LOCATION AND WEIGHT -
PLEASE BE AWARE THAT OUR CALCULATORS ARE SET TO FIGURE STANDARD SIZED PACKAGES ONLY - IT IS
POSSIBLE TO HAVE A SECONDARY BILLING FOR LARGER, HEAVY OR MULTIPLE PACKAGED ORDERS.
|
